JOIN OUR TEAM AS A
CUSTOMER SUCCESS MANAGER!
Are you passionate about Digital Marketing, Strategy and helping clients achieve success? As our Customer Success Manager, you’ll be the primary point of contact for our clients, ensuring they get the best results. You’ll manage relationships, solve challenges, and drive customer satisfaction.
Your Day-to-day as a Success Manager
This job may be right for you if you love the idea of:
- Working with hospitality professionals to help them grow their businesses and generate more revenue.
- Implementing strategies that drive bookings and results.
- Managing campaigns from concept to launch.
- Debriefing and task management/delegation after meetings.
- Managing team and client accountability.
- Identifying growth opportunities for clients.
- Building and maintaining long-term relationships.
- Detecting challenges and bringing these to the table.
- Staying updated on all things Digital Strategy and Tourism.
We think helping hotels grow their profitability is pretty cool.
If you also think that is cool, you might be in the right place.
What we need from you
To be the best possible match for this position, you need:
- Fluency in English (spoken and written).
If you also know Dutch and Spanish you get bonus points! - Experience or knowledge of platforms such as Google Ads, Analytics, Search Console, Meta Business Suite.
- Basic knowledge and interest in the Hospitality Industry.
- Strong Analytical and Data Interpretation skills to help make informed decisions.
- An eye for detail, and a drive for research.
- Excellent communication and presentation skills
- Ability to work effectively as a team player, and commitment to achieving and surpassing goals.
- Exceptional Time Management skills to streamline workflows and deliver results.
What we offer you in Return
When working with us, you can expect:
- A competitive salary.
- Year-end bonus (Performance based).
- 21 paid vacation days per year.
- Growth opportunities within the company.
- Personal growth opportunities (knowledge expansion).
- Flexible environment, including work-from-home options.
- A calm office environment, with short communication lines.
No big corporate company vibes. - Monthly happy hours, because we all need a drink sometimes!
- A fun and supportive team environment with like-minded (young) professionals.
This Job may not be for you if:
❌ You don't have an interest in the Hospitality or Marketing industry
❌ You don't like the idea of video calls or daily meetings.
❌ You constantly seek approval or praise for your work.
❌ You don't like brainstorming or team communication.
❌ You don't like being challenged or pushed to your best potential.
❌ You need or expect someone to babysit your work to ensure task completion.
Working at Booking Success as a Customer Success Manager offers a unique opportunity to make a meaningful impact in the Hospitality industry while collaborating with a dynamic and forward-thinking team. If you’re passionate about helping clients succeed through innovative marketing strategies, we encourage you to apply and become a part of the Booking Success team!
